Help Centre

Questions,answered.

Everything about finding cars, parts and mechanics on GreenRev, selling as a business, staying safe and getting help when something goes wrong.

Popular

120

Answers

Topics

120 answers

Getting started

Accounts and access

Finding and comparing cars

Buying a car

Dealers and sellers

Car parts and accessories

Mechanics and experts

Fees, packages and payments

Safety and verification

Problems, returns and complaints

Privacy and technical help

Features and availability

Still need help?

Talk to a human.

Email us with the listing link, the email or phone number on your account and a short description of the issue. Never share your password, one-time codes or full card details.

support@greenrevs.com

Last updated 27 October 2026

Questions,answered.

Getting started

What is GreenRev?

Who operates GreenRev?

Who can use GreenRev?

Where does GreenRev operate?

Does GreenRev own the cars and parts listed?

Can I browse before creating an account?

Is GreenRev free for buyers to browse?

How do I get started?

Can I enquire from outside Nigeria?

How can I contact GreenRev support?

Accounts and access

How do I create an account?

Which account type should I choose?

What should I do if a verification code does not arrive?

What if I forget my password?

How do I update my contact or business details?

Can I list more than one business or branch?

Can my staff manage listings for me?

Why is my business account or listing awaiting review?

Why has my account been restricted?

How do I request account closure?

Finding and comparing cars

How do I find a car on GreenRev?

Why am I not finding a car that matches my search?

How do I compare two cars?

Can I rely only on a comparison or AI-generated answer?

Is the advertised price the final price?

What do labels such as new, foreign-used or Nigerian-used mean?

Are the photos of the actual vehicle?

Is the mileage shown independently verified?

How do I confirm that a listed car is still available?

How can I save or share a vehicle I like?

Buying a car

How do I contact a vehicle seller?

Can I contact a seller through WhatsApp or by phone?

How do I arrange a viewing?

Can I bring my own mechanic to an inspection?

Can I test-drive a listed vehicle?

What documents should I check before buying?

Why should I check the VIN or chassis number?

Can I negotiate the asking price?

Can I reserve a vehicle with a deposit?

What should I collect when the vehicle is handed over?

Dealers and sellers

How do I join GreenRev as a dealer or seller?

Can a private owner sell a car on GreenRev?

What information should I include in a vehicle listing?

What makes a good set of listing photos?

Can I list a vehicle on behalf of an owner or another dealer?

Why is my listing not appearing?

How do I edit a price or correct a listing?

What should I do when a vehicle sells?

How should I handle buyer enquiries?

Does listing on GreenRev guarantee a sale or a number of leads?

Car parts and accessories

How do I find a car part?

How do I know a part will fit my car?

Are listed parts new, used or refurbished?

Are all parts guaranteed to be genuine?

How do I buy a listed part at launch?

Can a vendor deliver a part to me?

Do parts come with a warranty?

Is installation included when I buy a part?

What if a part is wrong, damaged or different from the listing?

How can I sell parts on GreenRev?

Mechanics and experts

How do I find a mechanic or automotive expert?

Why does a nearby-provider search ask for my location?

Does a nearby mechanic result mean the provider is available now?

Does contacting a mechanic create a confirmed booking?

Are listed mechanics GreenRev employees?

How do I get a repair or service quote?

Can I request a mobile mechanic or roadside visit?

What should I check before choosing a mechanic?

Who is responsible for a repair warranty or repeat fault?

How can I list my mechanic or expert services?

Fees, packages and payments

How does GreenRev make money?